Thematic OrganisationAutomation

Inpulse

Optimised employee insights

People collaborating around a laptop in a bright studio
Overview

Inpulse measures how employees feel — not just how satisfied they are — through real-time, multi-language surveys.

Built for diverse, frontline and remote workforces, Inpulse are trusted by organisations including the NHS, Balfour Beatty, Hilton Foods and lastminute.com. But turning thousands of survey responses into client reports was a manual, consultant-led process that took days.

  • Faster client reports — from 72 hours down to 5 minutes

    864×

  • Employees supported worldwide

    100k+

  • Client reports produced without external consultants

    100%

Our Role

Level replaced a manual, consultant-driven analytics process with a fully AI-powered system — delivering insights in minutes instead of days.

  • Theme classification model replacing manual tagging of responses
  • Open-prompt LLM agent that pulls from multiple systems and writes client-ready summaries
  • Secure GCP infrastructure with VPC and private subnets for sensitive feedback
  • OpenAI and LangChain for multi-language translation and analysis at global scale
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Proud of the work we do,
and the people we help.

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